WHILE K-Electric (KE) has made it a point to religiously defend its callous approach towards consumers, the fact remains that the main focus of the utility service remains on punishing the honest customers. The KE management is simply wasting money on public relations exercises because nobody can defend its indefensible performance.
It is not uncommon to hear of the continuous electricity load-shedding on normal days. However, whatever hope and trust I had in the system were lost when I had to wake up at 7am on Eid morning when the ceiling fan went dead because of load-shedding.
Despite numerous promises and rather tall claims made by the KE management that it would let the people spend a peaceful Eid, it is unfortunate that those promises remained unfulfilled. Even on a day like Eid, when families come and sit together to celebrate, load-shedding made it utterly difficult for people to spend the day in relative peace.
During festivals like Eid, it is only natural that power consumption see a spike due to extra cooking, lighting and social gatherings. However, this should not be an excuse to justify the menace of load-shedding, especially when there are ways to better manage the available resources and to provide regular power during such important days.
I wonder if the KE would ever be able to provide what it is supposed to uninterrupted power supply. By the looks of it, the KE will keep making tall claims of `good service`, keep charging hefty amounts from the consumers, and keep punishing the people for being dependent onitfortheirenergyneeds.
