THERE seems to be no check on the noholds-barred belligerence on display by telecommunication companies (Telecos).
I am a regular subscriber of the monthly Super Duper pacl(age of one of these companies. While having the package renewed recently, in a moment of haste, I pressed a wrong option. The moment I realised the mistake, I quicl(ly unsubscribed, thinking my subscription would be refunded, as I did not use the pacl(age at all. That did not happen.
I called the customer care representative on the helpline and requested a refund, but was told that the company had no such policy and all I could do was to file a complaint which I did (ID: 11367437).
Despite repeated reminders, the matter has not moved an inch in several days because the company has no refund policy in place. Is it not unfair business practice? M. Nadeem Na di r Ka sur